Frequently Asked Questions
Here you can find some usfull information based on real questions from customers. Injoy get immediate answers without searching or contacting support.
Is it safe to travel to Ukraine right now?
Safety depends on where and how you travel.
DiveInUA operates only in carefully selected regions where travel is currently considered safe. We continuously monitor the situation and adjust routes when necessary.
All tours are guided, planned with safety protocols, and supported by local knowledge.
We never operate in active combat zones.
Do I need special documents or permissions to join the tours?
For most international visitors:
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A valid passport is required
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Visa requirements depend on your nationality
We will advise you in advance if any additional documentation is needed for your specific tour.
What happens if there is an air alert during a tour?
Air alerts are part of daily life in Ukraine.
Our guides:
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Know the nearest shelters at all times
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Clearly explain procedures before the tour
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Lead guests calmly and safely to shelter if needed
Your safety is always the priority.
What languages are the tours conducted in?
Our primary tour language is English.
Other languages may be available upon request.
Can I fly to Ukraine now?
No.
Ukraine’s airspace is currently closed, and all civilian airports are not operating.
How can I get to Ukraine?
You can arrive via neighboring countries and cross the border by land.
The most common routes are through Poland, Romania, or Moldova.
How do I get from the neighboring country to Ukraine?
We organize this together with you. Options include:
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Private or group transfers
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Train connections from Poland, Romania, or Moldova
We help plan the safest and most convenient route for your journey.
Which airports should I fly to?
Both major and small regional airports work well, depending on your route.
Poland
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Rzeszów (RZE) – closest major airport
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Kraków (KRK)
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Katowice (KTW)
Romania
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Suceava (SCV) – very close to the Ukrainian border
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Iași (IAS)
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Bucharest (OTP)
Moldova
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Chișinău (KIV)
From these airports, we help organize ground transfers or train connections into Ukraine.
What languages are the tours conducted in?
Our primary tour language is English.
Other languages may be available upon request.
How big are your groups?
We keep groups small to ensure:
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Safety
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Quality of experience
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Personal attention
Private tours are also available.
Are the tours suitable for solo travelers?
Yes.
Many of our guests travel solo.
We offer:
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Small group tours
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Private tours on request
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A supportive, guided environment
How do I book a tour?
You can:
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Contact us via email or social media
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Fill in a contact form on the website
We’ll guide you through the next steps personally.
What if the situation changes suddenly?
We stay informed in real time.
If changes affect your tour:
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We adjust routes
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Offer alternatives
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Or reschedule if needed
We communicate openly and honestly.
Why should I travel with DiveInUA?
Because we offer:
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Local expertise
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Thoughtful, ethical tourism
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Clear safety protocols
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Honest storytelling
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A chance to see the real Ukraine — responsibly
Travel with understanding.
Travel with care.
Travel with DiveInUA.
We’re always happy to help, whether you’re planning a trip, visiting independently, or looking for ways to support Ukraine. Feel free to contact us anytime.
